Our Commitment to Member Wellbeing

WDBOS Responsible Gambling – Play Safe & Smart in Malaysia

At WDBOS, we believe entertainment is most meaningful when it stays as entertainment. Our platform offers a full suite of self-control tools, responsible gaming guidance, and genuine support for every Malaysian member who needs help. Your safety is, and always will be, our top priority.

5 Reminders Before You Play

1 Set a spending limit on the amount you afford to lose before starting a session

2 Never chase losses with bigger bets

3 Set time limit and take a break of at least an hour every few hours

4 Do not play when you are stressed, upset, or while under the influence of alcohol

5 This platform is entertainment purposes only, not a steady source of income

The Six Pillars of Responsible Gambling at WDBOS

Our comprehensive approach to ensuring a safe and healthy entertainment experience for all Malaysian members

Easy-to-Use Self-Control Tools

WDBOS provides deposit limit, betting limit, loss limit, and break tools that can be activated directly from your account settings — no need to contact support, no waiting. You are in full control.

Proactive Gaming Pattern Monitoring

System WDBOS automatically monitors your playing patterns. If the system detects any concerning behaviour — such as unusually long sessions or sudden increases in deposits — you will receive an automatic alert notification.

Self-Exclusion & Voluntary Break

If you feel you need a break, WDBOS offers temporary break options ranging from 24 hours to 90 days, or permanent self-exclusion if needed. All requests are processed immediately and cannot be reversed within the chosen period.

Age Verification Required – 18 and Above

WDBOS carries out a strict age verification process during registration. Accounts that cannot verify being 18 years of age or older will be terminated immediately. This is not merely a rule — it is our moral responsibility.

Emotional Support & Referral Assistance

Support team WDBOS trained to identify and assist members who may be experiencing gambling-related issues. We are here to listen and help you find the right support, without any judgment.

User Education & Awareness

WDBOS actively provides guides, articles, and educational resources on responsible gambling. We believe informed users make smarter and safer decisions in every gaming session.

Test Your Gaming Habits

Answer the following questions honestly to assess whether your playing habits are still within a safe range. This is not a formal test — it is a personal reflection tool provided by WDBOS to help you become more aware of your own playing patterns.

Self-Assessment Questions – Answer "Yes" or "No"

Have you ever felt the urge to bet with more money in order to get the same level of excitement?

Have you ever tried to hide how much time or money you have spent gambling from your family or friends?

Have you ever borrowed money or sold belongings to fund your gambling?

Has your gambling ever affected your personal relationships, work, or performance?

Have you ever tried to stop or cut back on gambling but were unable to do so?

Warning Signs You Should Know

Problem gambling often develops gradually. Below are early warning signs that you should take seriously. If you recognise several of these in yourself or someone you care about, it is time to speak to someone or use the available self-control tools WDBOS.

Thinking about gambling almost constantly — at work, during meals, or before sleep

Feeling anxious, irritable, or restless when you are unable to play slots or place bets

Using money set aside for essential expenses (rent, bills, food) as gambling funds

Chasing losses — continuing to play in an attempt to recover money already lost

Lying to family members or employers about the time and money spent on gambling

Neglecting family, work, or study responsibilities in favour of gambling

Feeling guilty or regretful after gambling, yet continuing to do it again

Relying on gambling as a way to escape stress or personal problems

WDBOS Self-Control Tools – How to Use Them

All these tools are available free of charge in your WDBOS account and can be activated within minutes

Financial Limits

Daily / Weekly / Monthly Deposit Limits

Set the maximum amount you can deposit within a given period. Once the limit is reached, the wdbos platform will not allow further deposits until the period resets.

Select Responsible Gaming Controls from the settings menu

Enter a daily deposit limit in RM that you are comfortable with — for example, RM50 or RM100 per day

Limits take effect immediately. Decreasing an active limit takes effect after 24 hours; increasing a limit requires 7 days to process

Time Limit

Session Limits & Play Time Reminders

Set a maximum duration for each play session. WDBOS will alert you as you approach the time limit and automatically log you out once the limit is reached, for your protection.

Activate Session Play Limits in your account settings — choose from 30 minutes to 4 hours per session

WDBOS displays a live clock during active sessions so you always know how long you have been playing

15 minutes before your limit is reached, a pop-up notification will appear reminding you of the time limit you have set

Once the limit is reached, your session will be automatically ended and you will need to wait before you can play again

Breaks & Exclusion

Temporary Break & Permanent Self-Exclusion

If you feel you need to take a break, WDBOS offers a temporary break or full self-exclusion. Both options take effect immediately and cannot be reversed during the selected period.

Temporary Break: 24 hours, 7 days, 30 days, or 90 days — choose the duration that suits your needs

Permanent Self-Exclusion: Permanently closing your account. This cannot be undone — please consider carefully

During your break period, you will not receive any promotional emails or notifications from WDBOS

Eligible balances will be returned to your Malaysia eWallet once the verification process is complete

Summary of All WDBOS Control Tools

Daily Deposit Limit

Minimum RM10 – Maximum RM5,000

Immediately

Loss Limit

Set your maximum daily loss amount

Immediately

Session Play Limits

30 minutes to 4 hours per session

Immediately

Temporary Break

24 hours / 7 days / 30 days / 90 days

Immediately

Permanent Self-Exclusion

Permanent account closure

Permanent

Unsubscribe from Promotions

Stop all marketing communications

24 hours

A Word of Caution from WDBOS

We at WDBOS understands that entertainment can sometimes turn into something more serious. That is why we do not just provide games — we provide protection.

Always remember: winning at slots or baccarat is a matter of chance, not a guarantee. Every ringgit you deposit into WDBOS — whether via Touch 'n Go, GrabPay, Boost, DuitNow, or FPX — should only ever be money you are prepared to lose for entertainment. If you find yourself thinking otherwise, that is your cue to stop.

You are worth far more than any jackpot win. Your family, your health, and your wellbeing matter far more than any game on this platform.

FAQ – WDBOS Responsible Gaming

Answers to the most frequently asked questions by Malaysian members about responsible gambling

Log in to your WDBOS account, go to Account Settings, then select the "Responsible Gambling Controls" section. From there you can set a daily, weekly, or monthly deposit limit in MYR. The limit takes effect immediately once saved. If you would like to reduce limit, changes take effect immediately. If you wish to increase limit, there is a 7-day waiting period as an additional safeguard.

WDBOS offers four temporary break options: 24 hours, 7 days, 30 days, and 90 days. You may also choose permanent self-exclusion, which closes your account on a permanent basis. All options take effect immediately upon activation and cannot be reversed within the chosen period — this is a deliberate design feature to protect you from impulsive decisions.

Yes. If you choose to self-exclude (whether temporarily or permanently), any eligible balance in your wdbos account — real money not subject to any outstanding rollover requirements — will be returned to you via the Malaysian payment method you previously used, such as Touch 'n Go, GrabPay, DuitNow, or FPX. This process typically takes 3 to 7 business days.

No. wdbos fully respects the privacy of every member. We will not contact your family or any third party without your consent. That said, if you feel you need help, we strongly encourage you to make use of the available self-control tools or speak openly with someone you trust. The first step toward getting help is often the hardest — but it is also the most important.

First of all — you have already taken the most important first step by acknowledging it. That takes courage. Here is what to do next: (1) Activate a deposit limit or temporary break in your WDBOS account right now via Account Settings. (2) Reach out to the WDBOS support team via LiveChat — we will help you activate the tools you need. (3) Talk to someone you trust — a family member, friend, or counsellor. Remember, seeking help is a sign of strength, not weakness.

Yes. All slots and table games on WDBOS use a Random Number Generator (RNG) that has been independently audited and certified by recognised industry verification bodies. This means the outcome of every slot spin, every baccarat hand, or any other game result is entirely random — and cannot be manipulated by WDBOS or anyone else. The RTP (Return to Player) rate for each game is also available in the respective game information.

WDBOS's Ongoing Commitment to Responsible Gaming

WDBOS does not simply provide an entertainment platform — we provide a safe, fair, and responsible gaming environment. Every product decision we make takes into account the long-term wellbeing of our members, not just short-term business gains.

We stay up to date with the latest responsible gambling research and continuously update our tools and policies based on scientific evidence and feedback from our member community. WDBOS's dedicated responsible gambling team works full-time to ensure this platform remains a safe environment for all.

We also recognise that not everyone who plays slots or bets on Malaysia Super League football will run into problems. The majority of our members play as a healthy, controlled form of entertainment. However, for those who need additional support, WDBOS committed to always being there — without judgment, with respect, and with sincerity.

100%

Free self-control tools

24/7

Responsible gaming support

18+

Strict minimum age requirement

Protection tools available

WDBOS Responsible Gambling – Play Safe & Smart in Malaysia

The Six Pillars of Responsible Gambling at WDBOS

Test Your Gaming Habits

Warning Signs You Should Know

WDBOS Self-Control Tools – How to Use Them

Summary of All WDBOS Control Tools

A Word of Caution from WDBOS

FAQ – WDBOS Responsible Gaming

How do I set a deposit limit on WDBOS?

How long is the temporary self-exclusion period on WDBOS?

Can I withdraw my balance if I self-exclude from WDBOS?

Will WDBOS notify my family if I have a gambling problem?

I think I may be developing a gambling problem. What should I do now?

Are the games on WDBOS truly fair and not manipulated?

WDBOS's Ongoing Commitment to Responsible Gaming

Play Smart, Play Safe with WDBOS